FAQ

In which countries do you operate?

Our legal headquarters is located in Honk Kong. In addition we maintain an active presence through our representatives in Dubai, Abu Dhabi, Miami, Caracas, Andorra, Madrid, Paris, Rome and Milan. This global network allows us to efficiently manage operations across Asia, Europe, the Middle East, and Latin America.

What payment methods are accepted?

We support various payment options such as Standby Letters of Credit (SBLC), Telegraphic Transfers (TT), and bank-confirmed payments. Each payment method is tailored to the specific requirements of the client and transaction.

How are purchase contracts structured?

Contracts can be designed for short- or long-term supply, depending on the buyer’s needs and volume. We offer flexible options, including monthly, quarterly, and yearly agreements.

How is product quality assured?

All products undergo inspections by globally accredited third-party agencies like SGS or Intertek, conducted at the loading site. These certifications ensure that each shipment meets the agreed quality specifications.

How long are commercial offers valid?

Each offer has a defined expiration date. It’s important to review and act within the stated validity period to secure product availability and terms.

Do you offer support for first-time buyers?

Yes, we provide full guidance for new clients, including an overview of the purchasing process, product availability, and the recommended steps based on your unique needs. Our goal is to ensure a smooth and transparent onboarding experience.

Are international deliveries available?

Yes, we manage shipments to various international destinations, leveraging our logistics network and strategic global partnerships. Each contract clearly defines loading and discharge ports.

What types of petroleum products are available for purchase?

We offer a comprehensive selection of petroleum-based products, including NAFTA, 95 Octane Gasoline, EN590 Diesel (10 PPM), Jet A1, and more. All of our products meet international export and quality standards.

How is client information protected?

Client confidentiality is a top priority for us. All shared information is handled with strict discretion and is only accessible to relevant parties under binding non-disclosure agreements.

Can delivery terms and quantities be customized?

Absolutely. We provide full flexibility when it comes to delivery schedules and product quantities. Orders can be adapted to your specific operational needs to ensure maximum satisfaction.